The vOne is a wirelessly operated device that monitors residential metering systems. It can be installed during a new build or retro-fitted into existing energy schemes with great ease, and through its reliable design it works effectively in the long term with no need for further interference.

Simple, reliable pre-payment

If you choose to use the pre-payment system then residents manage their finances by topping up their accounts using one of these options:

  • The PayPoint network of 27,000 outlets
  • Via standing order or direct banking
  • Our 24/7 automated telephone payment line
  • Our dedicated website: http://www.energybilling.co.uk

We also have back-up fail safe features meaning that should the amount not automatically be applied to the system for whatever reason, then residents can easily enter their payment directly into their device using the system generated PIN that’s provided with every payment. There is never any risk of them not having the energy they need in their homes.

Key features:

  • Backlit ENE3 multifunction display
  • Quick and easy to install and commission
  • Monitors one utility (multi-utility mode available)
  • Remotely switchable prepayment/credit mode
  • Data logging (15 or 30 minute intervals)
  • Accepts Pulse and MBus inputs
  • Credit added directly over air with PIN back-up facility
  • Low operating cost
  • No maintenance required
  • Definable social hours
  • Regular remote data reads/AMR
  • Tamper detection with visible indication
  • Website data tracking for client and landlord
  • ‘Single’ or ‘Multi-wallet’ mode with multi-utility option

Energy Billing’s vOne device


Whether you’re implementing the system or using it in your home, the vOne makes life easier for everyone. Features such as dedicated ‘hot-keys’ that allow users direct access to frequently used commands, emergency credit (if available) and the adding of credit if needed are typical of the comprehensive design. It is also a wireless automatic meter reading device (Wireless AMR) which will transmit meter reading information, eliminating the need for physical meter readings.

The vOne offers a two part tariff which includes for a daily standing charge as well as a unit rate. With operator definable ‘Emergency Credit’ and/or the use of ‘social hours’ (operator definable hours when users will not be ‘switched-off’ if their credit runs out) which includes Christmas Day, Boxing Day and New Years’ Day, allows scheme owners and managers flexibility in the services they wish to provide to their customers. With a visual low credit warning, our devices remind the user that they should promptly add additional credit to avoid cessation of supplies.

All customer interactions are through a ‘hard’ or real keypad with built in ‘hot keys’ allowing users direct access to the functionality they need. Additional information such as meter reading, current tariff and energy monitoring can be viewed on the multi-function display.

Purchased credits are security encrypted. Encryption and built-in security (tamper detection) help reduce fraud and improve scheme financial performance. The units connect to either the MBus or pulsed output from a heat (energy) meter which will deduct a prescribed amount of credit from the user’s ‘account balance’.

Using the GSM mobile network, direct communication to each unit allows for purchased credits to be added directly to the user’s unit. Meter reading and system operational data can be read back to monitor system performance and status.

All our metering and data collection systems can be installed into any community or district heating system and are easily incorporated into any energy systems design. Simple installation requirements mean our pre-pay devices can be easily retro-fitted into existing energy systems to monitor energy usage and help clients manage their energy consumption.

vOne spec sheet button

Our team of experts are ready to discuss your requirements and help you find the right solution. Please don’t hesitate to contact us, whatever your enquiry.